Our GPS address: 36-28-36N 81-48-49W 2905'
Reservations for couples - You may reserve a room by phoning the inn at 800-339-5084 or by using our online reservation service. Click here for Reservations, Rates, and Availability. We list the price of every room by every date it is available. Rooms which don’t appear on a certain date are already rented or have a two- or three-day minimum. Inventory changes by the hour, so if you have a question, please call the inn between 9 a.m. and 9 p.m.
We require a credit card to hold the room OR a money order for the full amount of one night’s stay. Reservations are firm when one of those two items–and all customer information–is received by the innkeeper. We will run your credit card or accept your cash payment upon arrival and check in.
Reservations for groups - Reservations by two or three couples traveling together will require longer cancellation periods, credit card numbers from all parties OR prepayment on behalf of the group.
Weddings, reunion groups and others who rent the entire inn shall do so for a minimum of two days and prepayment will be required. Maximum 11 guests excluding babies under the age of 2. Discounts are limited. Please discuss your group’s needs with the innkeeper.
No smoking indoors. Thank you.
Pets at the inn - No house pets; service animals only.
Pets in the Cottage - pet-friendly (small cleaning fee)
Children - Quiet and well-behaved is assumed in the inn. Fee charged for age 12 and up.
Children in the Cottage - child-friendly.
Minimums: A two-day minimum stay may be required during certain seasons. All NASCAR rooms have a three-day minimum.
Cancellation: Generally a 3- or 7-day cancellation period with longer periods assigned for busy periods. You will be notified when you book. Foul weather allowance only when county schools are closed. Hwy. 67 is extremely well-maintained.
If you must cancel, please do so as soon as you know your plans have changed. This gives the innkeeper time to re-rent your room. Cancellation MUST be made by phoning the inn before 10 a.m. on the cancellation date. Email is unreliable and cannot be used for late cancellations.
Check in/Check out: Check in is generally 3-6 p.m. or by arrangement. Please tell the innkeeper your estimated time of arrival. Late check ins, especially on Fridays and up to 11 p.m. almost any day is not a problem. Check out is by 11 a.m. or by arrangement when booking.
Payment: Payment using Visa, MasterCard, American Express, Discover, Diners Card, travelers checks or cash is expected at check-in. A credit card or payment for one night is required to hold a reservation. Pre-payment may be required for large groups or long stays.
Taxes: Tennessee state sales tax is 8.5%. Hotel/motel tax in Mountain City is 5%. Taxes are in addition to quoted room rate. Products sold by the inn carry an 8.5% sales tax.
Discounts: Please ask innkeeper. Coupon holders must mention their coupon at the beginning of their call to make a reservation. Most discounts are reflected in lower Sunday-Thursday pricing available to all guests.
Those wishing to use special coupons, gift certificates, online specials and "club" offers should have the exact name of the program and directory ready to tell the innkeeper when the reservation is made.
Gift Certificate use: The inn accepts its own gift certificates as well as those issued by the Tennessee B&B Innkeepers Association. Please let the innkeeper know when booking the room which certificate you have (inn certificates carry a unique number).
Refunds: Made only to the original purchaser, minus $25 handling and processing fee.
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