Check in is generally 4-6 p.m. or by arrangement
Please tell the innkeeper your realistic estimated time of arrival.
Sometimes early check in (2 pm and later) is possible.
Extremely early check in (before 2 pm) carries a cost.
Late check in is easy and not a problem – just let us know or call from the road when you are delayed. Please inform me as soon as possible, preferably before 10 pm.
Minimum stays: A two-day minimum stay may be required during a few times, including weekends in October.
The Inn is entirely non-smoking indoors per state law. Smoking is permitted on outdoor patios and porches (with consideration for other guests).
Pets at the inn – No house pets; service animals only.
Children - Quiet and well-behaved is assumed in the inn. A fee will be charged for a third person in the room age 12 and up. Rooms 1, 2, 3, and 5 will fit a twin bed and a total of 3 persons. Room 4 will NOT fit a 3rd person.
Credit cards Visa, Master Card, American Express, Discover, Diners Card, or cash is expected at check-in at the inn
To secure a reservation: A credit card or payment by money order is required to hold a reservation. Pre-payment may be required for large groups or long stays.
Coupons/certificates must be declared during the reservation process. One (1) certificate or discount per stay, please. See added coupon/gift card info below. I DO NOT give cash back on gift cards worth more than total cost of room rented.
Tennessee state sales tax is 8.5%. Hotel/motel tax in Mountain City is 5%. (Total 13.5%) Taxes are in addition to quoted room rate. Products sold by the inn carry an 8.5% sales tax.
Business traveler cancellations: We work with our weekday business travelers on this issue, expecting earliest possible notification if your plans change.
Business travel rates: We have corporate and state/federal per diem rates for one person per room traveling Sundays through Thursdays only. Spouses/partners traveling with workers may stay for a fee of $30 /night plus lodging taxes, which includes breakfast. Coupons not applicable.
Corporate groups and long-term stays: Please call the innkeepers with your needs for a custom quote and assessment of availability.
Cancellation: A standard (non-holiday, non-special event weekend or group stay) carries a 7-day cancellation period with longer periods assigned for busy periods. You will be notified when you book. Foul weather allowance only when county schools are closed or state declares an emergency. Hwy. 67 is extremely well-maintained.If you must cancel, please do so as soon as you know your plans have changed. This gives the innkeeper time to re-rent your room. Cancellation MUST be made by phoning the inn before 10 a.m. on the cancellation date. Email is unreliable and cannot be used for late cancellations.
Cancellation protection – Not really sure of your plans? It’s best to wait until your plans are firm OR consider TRIP INSURANCE. The inn is not responsible for guests changes in plans.
NASCAR event weekends (April and August). Our rental policies are specific to those event dates. All NASCAR rooms have a 3-day minimum, a 60 day cancellation period, deposit and prepayment requirements. Please refer to our NASCAR page for all details.
We offer gift certificates either for a specific room for a specific date OR for an amount to be used for any room or the cottage. Please phone us to set up a certificate which is right for your recipient. We’ll customize the wording on your certificate as well. Most are turned into pdfs and emailed to you for printing on the paper of your choice. (Works great last minute, too.) Rule of thumb: A weekend stay ranges from $250 to $410, including tax. Dinner certificates for a local restaurant and other “goodies” may also be included, priced from about $20 to $60. See our reservations area for a complete list of items and prices.